Privacy Policy

This privacy policy explains what information AL-DHAW Sustainability Energy SPC (“AL-DHAW”, “we”) collects through al-dhaw.com, how we use it and the choices you have. Last updated: 9 October 2026.

Who We Are

AL-DHAW Sustainability Energy SPC is a solar energy company registered in the Sultanate of Oman (CR 1322137), with its office at Jamaa Al Akbar Street, Ghala, Muscat. For any privacy question, email moc.wahd-la@ofni or call +968 •••• ••••.

Information We Collect

  • Contact form: your email address, phone number, subject and message.
  • Solar calculator: your name, phone number, roof dimensions, monthly electricity consumption and the location you share, together with the estimate the calculator produces.
  • WhatsApp, phone and email: the details you send us when you contact us directly.
  • Usage data: pages visited, device and browser type, approximate location and IP address, collected through Google Analytics and the website’s security tools.
  • Cookies: small files that remember your language choice, keep the site secure and measure visits.

How We Use Your Information

  • To reply to your enquiry and prepare a quotation or feasibility estimate.
  • To plan a site visit when you ask for one.
  • To improve the website and understand which pages are useful.
  • To protect the website against spam and misuse.

We do not sell your personal information.

Who We Share It With

We share information only with service providers that help us run the website and reply to you, such as our hosting provider, our email service, Google (Analytics and Maps) and WhatsApp when you choose to message us there. We may also disclose information when the law requires it.

How Long We Keep It

We keep enquiries and calculator requests for as long as needed to respond and to manage any resulting project, and then as part of our normal business records. You can ask us to delete your details at any time.

Your Choices

  • Ask for a copy of the personal information we hold about you.
  • Ask us to correct or delete it.
  • Ask us to stop contacting you.
  • Block or delete cookies in your browser settings.

To make a request, email moc.wahd-la@ofni.

Security

We use reasonable technical measures, including an encrypted connection (HTTPS) and security monitoring, to protect your information. No website can guarantee complete security.

Changes to This Policy

We may update this policy from time to time. The date at the top shows the latest version.